Privacy Policy

Homefolk ("we", "us", "our") respects your privacy and collects the minimum personal information required to run the shop. This page explains what we collect, why, and your rights over that data.

1. Information we collect

• Order information: name, shipping and billing address, email, phone (optional), and the items you purchased. Collected through our Shopify checkout.
• Payment information: processed directly by Shopify Payments / Stripe. We never see or store your full card number.
• Account information if you create an account: email, password (hashed), and order history.
• Contact-form submissions: the name, email, subject, and message you send us.
• Website analytics: anonymized data about which pages you visit, referrer, browser, and device type.

2. How we use it

• To ship your order and provide customer support.
• To send transactional emails (order confirmation, shipping updates, refund confirmations).
• To send marketing emails only if you opt in. You can unsubscribe from every marketing email with one click.
• To meet our US federal and state legal and tax obligations.
• To improve the site, in aggregate, using anonymized analytics.

3. Who we share it with

We share order data only with the service providers required to run the shop: our payment processor (Shopify Payments), our shipping carriers (USPS, UPS, FedEx), our email service, and our analytics provider. We never sell your personal information.

4. Cookies

We use cookies to keep your cart between page loads, remember your preferences, and understand which pages are useful. Analytics and advertising cookies can be opted out of via your browser settings.

5. Your rights

You have the right to access, correct, or delete the personal information we hold about you, and to request a copy of it. If you're a California resident, you also have the specific rights described in the CCPA/CPRA. Email contact@homefolk.us with the subject "Privacy request" and we'll respond within 30 days.

6. Data retention

We retain order records for as long as required for US tax and accounting purposes (typically 7 years) and marketing-consent records until you withdraw consent. Contact-form submissions are retained for 24 months.

7. Children

Homefolk is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13.

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